We only ship corals to the rest of the EU, no fish and no invertebrates! Therefore, if you have fish or invertebrates in your shopping cart, you will only see pickup and no shipping method.
Combined shipping of live animals with accessories and/or heavy goods is not possible. Please place a separate order for accessories.
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany) and neighbouring countries: Belgium, Bulgaria, Croatia, Cyprus, Czechia, Dänemark, Estonia Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Österreich, Poland, Portugal, Romania, Slovenia, Spain, Sweden.
Dispatch shall not be made to the German Islands.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,90 € per order.
From a order value of 70,00 € onwards, we deliver shipments free of cost.
Heavy goods such as sand, salt, stones (except live rock) etc. are subject to a shipping surcharge depending on the item in the shopping cart. The amount of the surcharge depends on the weight and the number of the respective item.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Aquariums are shipped by courier - 49,90 €
Bulky goods are shipped by courier – 49,90 €
Bulky goods are marked as such in the item description.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
Europa / EU:
bis 5 kg ab 14,50 €
über 5 kg bis 10 kg ab 18,75 €
über 10 bis 15 kg ab 23,00 €
über 15 bis 20 kg ab 27,25 €
über 20 bis 25 kg ab 31,50 €
über 25 bis 31,5 kg ab 36,60 €
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 2 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment via instalment purchase (via easycredit)
- Payment via Sofortüberweisung [immediate transfer]
In case of deliveries to a foreign country, you have the following payment options:
- Payment in cash at the time of collection
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment via Sofortüberweisung [immediate transfer]
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of an overseas delivery for which payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.